About EileenF396

Hi Nick,   This issue has been for the last 3 weeks.  I called last night and I was told by a Senior Constant Contact Consultant in Boston that he "could not recreate it", so it must have been my computer.  Well, I am an educated IT individual, didn't feel like arguing and went with all recommendations, still no dice.  Went into our offices to try it out, one of my coworkers was able to work within the preview of the survey and I tried it another computer that was just wiped and reinstalled windows 10, no dice.  This is an issue that CC is having with browsers, what is the issue and when is it fixed? Yes, I can copy and paste and recreate a published survey over and over, but why am I wasting my time when I pay you to have a well functioned software? This is unacceptable and the fact that your support cannot "re-create" it and do not know how to navigate a browser to successful navigate your software is wrong.  So, you are telling your paying customers to pound salt because they can't recreate the issue yesterday, but when I reported it, the other support specialist was able? Not one person contacted me nor updated me about the service ticket? This is a constant issue.  I have scoured the web and it's always happening with your software.  ... View more

Just got off the phone to follow up on my survey that is constantly giving me SRES_015 when testing it with Skip logic in place.  I sent in this request 2 weeks ago, heard nothing, called back and they can't recreated it now so it must be me.     I cleared my cache, tried two browsers ( 1 computer) and it must be me, not them.  Tried incognito and I am still getting this error.  I don't know what the issue is but hoping someone figured it out.  ... View more

We are a new user, and were shocked to learn that you don't offer drop down form fields for your sign up forms. Please expand the type of form fields we can include in lead forms. These fields are necessary to qualify contacts filling out our forms. ... View more