Dear Constant Contact, I have been a customer with constant contact for over 10 years. I have generally been pleased with your email service and use it faithfully every month to stay in contact with my customers. However, today I discovered some disturbing system errors that have either unsubscribed customers incorrectly or gives me a message that I unsubscribed them which I didn't. There was also an issue of customers not assigned to lists which you cannot even add a customer unless you assign them a list. The tech fixed that today, but still confused on where I stand with customer being added to list, why some emails are engaged and others are not, when they should be by all accounts. When I check on a particular customer something has been changed in their profile. One particular customer showed unsubscribed today November 30, and it reported I was the one who did it, and I did not remove the customer. Really strange. I was also looking for a customer list/feature that tells you whether it was the customer or me that unsubscribed or added them, but I don't see how you can pull that list. You have to look at each one individually. I am completely overwhelmed with this email service and not sure how to mover forward, short of finding a new service. Judy Hudson, Easton Pilates
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