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Hi, Ok, so your support person wrote this to me:   "When reviewing your question regarding how contacts can opt-in to Constant Contact through WooCommerce, Our integration has access to the following: View and manage coupons View and manage customers View and Manage orders and sales reports View and manage products If customers can  opt-in to your store without making a purchase they should sync over to Constant Contact however, we are unable to see which forms communicate with your WooCommerce store. We recommend reaching out to WooCommerce support. Again, I apologize for any difficulty this has caused you and thank you for using Constant Contact!"   My question is - how do they opt in to Constant Contact THROUGH the Constant Contact WooCommerce Integration Plugin and system?   Also, if you can't see which forms communicate with WooCommerce, how would reaching out to WooCommerce support help? Would they be able to see something new or helpful here related to your plugin and your system's ability to send abandoned cart emails? If so, can you be specific about what that is? As far as I know they can only answer questions about their own plugin.   The bottom line is: I need to get people on the so-called "abandoned cart" email while they are viewing products, or adding to the cart, before signing in. What is the earliest we can make this happen with your plugin? Not all new viewers of a store will have an account with us. So that means that, in our case, the majority will never see these emails with your integration tool, correct?   Can you answer it this way too: if someone signs up to our Constant Contact newsletter with a sign up form that connects to our Constant Contact account, can they somehow get directly on the WooCommerce Integration lists, and get abandoned cart emails that way, even if they have not yet made a WooCommerce account?    Or: if someone signs in to WordPress core using a subscriber account, can they be on the WooCommerce Integration lists, and get on the abandoned cart emails that way?     ... View more

thank you for this. I checked this documentation https://knowledgebase.constantcontact.com/articles/KnowledgeBase/36890-Create-an-Automated-Abandoned-Cart-Reminder-Email-for-WooCommerce-Customers?lang=en_US and it doesn't say anything about how to capture the email address of the customer.   It does talk about syncing WooCommerce contacts.   But what about non-purchasing WooCommerce contacts? E.g. subscriber roles in WordPress who have an account, but have not made purchases yet? Because the only way to create an account right now, at least on our site, is to go through the checkout. Which is logical for first time users. So how would the email be captured unless they get to that point, which is past the cart?   Or where else can this email be captured from? If they subscribe using another form (not account creation), and then go shopping, but still not create an account, can they be captured that way?     ... View more

Also super weird that the business store name is HUGE and right before a company logo, which says the same thing. It is almost a dealbreaker that we can't brand this to match our site and everything else in our promo material, even in our other emails.  ... View more