Hello CherylY8,
Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.
I'm sorry for the inconvenience you’ve encountered regarding connecting with BigCommerce.
We have an internal Tier 2 specialist team that assists with troubleshooting connection issues with Constant Contact’s Bigcommerce Integration.
I’m going to escalate this case to one of our specialists so that they can follow up with you directly for assistance. They should be in touch within 4 business days.
Otherwise, for immediate assistance, or if you’d like a callback/email from them at a certain day/time you can call our support line at 866-289-2101 and reference case # 29170192.
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