About TiffanyB541

Why can't CC's team build simplistic code into the software which recognizes (or reads) the length of the email being built, and responds accordingly??????? This is not a hard solution unless you are married to antiquated software that you can't update bc the beast you've built will topple if you pull any thread in it's delicate tapestry. If that's the case, you're doomed. You need to rebuild CC's platform or begin addressing common and quite frankly old, issues. One of those two things has to occur to save you from losing market share to much more innovative services who are investing time and energy into listening to their base. CC clearly is not.  ... View more

Shows you the level of care they have for fixing a commonly frustrating and dysfunctional piece of their service. I imagine with the leadership Gail Goodman is providing, many critical elements are falling through the cracks.  ... View more

You are clearly still not listening. This is a year's long request. Saying the same thing over the course of years, that your compe... you know what, I officially give up and am probably going to pull two clients from your service and port them over to another platform. This being the straw that breaks the camels back, and you losing business bc of it, is the poorest reflection on Gail Goodman I could imagine. How easy this could have been to fix and how many people it has frustrated over the course of years.  ... View more

Definitely agree there. I'm ready to jump ship to MailChimp. They don't have this issue. Their support isn't as robust however once you learn a bit on your own and get over that initial hump of "newness", you really don't need much support.  ... View more

Amber,    We have entirely **responsive** websites. Responsivity is an expectation in 2019. This issue is so antiquated that it's making Constant Contact look foolish and I'm close to pulling my clients off of it and moving them over to MailChimp, who is updating their platform.    In fact, each and every serious request that I've put in over the past 4 years has never been worked on, nor have I gotten a response on them. They're things more important than this tiling issue. However seeing that this ask has been around for this many years, and that this many people have been requesting the "feature" (if you can even call it that at this point... we're literally asking for our background not to look like bad 1995 clip art) it's becoming clear to me that Constant Contact isn't really trying to innovate. This is laughable for "innovation". Sorry for being so frustrated about this but it's just so thoughtless and inconceivable that CC would deliver a robust, wonderful software, then miss the boat entirely on something as easy to fix as A BACKGROUND???????? ... View more

Unfortunately this has been an issue for a long time now, and it's not a difficult fix to expect especially when paying $500/month to CC. We don't build our emails to look sloppy. We build them to look clean, well designed and thoughtful. They should look crisp when a user opens them. Tiling the background makes the design work we put in look sloppy, at no fault of our own.   No matter how clean our design is, we either have to opt for no background or one that will tile. This isn't a good solution considering it's 2019 and not difficult at all for CC to make this happen.  ... View more