There are a few things that disturb me about the new Survey program being launched by CTCT. ONE In the past, any survey sent out that just copied the link and put it into an e-mail, the respondents were anonymous. I assumed that was still the case, told folks it was anonymous, then was surprised to see their names and e-mails revealed in the results. Made me feel deceptive (sure wasn’t trying to be). How can we make this new survey platform be anonymous? TWO When the results are downloaded, it appears that quotation marks (“) SOMETIMES (but not always) get transcribed as ‚Äú‚Ķ or just ‚Äú. In the same way an apostrophe (‘) SOMETIMES (but not always) gets transcribed as ‚Äô THREE The biggest thing is that we cannot customize the thank-you-message to people who have completed the survey. Very few people complete a survey (you will see on our Survey titled “SOS21 Satisfaction Survey” that 159 people started it and only 63 submitted it). If we were able to customize that thank-you-message we could tell everyone something like, “make sure you complete the survey by hitting SUBMIT – do that and you will get information for a free xxxx”
... View more
