Unfortunately, the editing, creating, and sorting capabilities of the EventSpot side of Constant Contact are are archaic. Below I've outlined the cons of the current system and the steps that could be taken to drastically improve the experience for Constant Contact users and users signing up for events. Cons of Current System: Templates are severely outdated and not up to modern standards Events are not mobile friendly Finding and exporting analytics from events is not easy to do Very limited data available from events Very limited editing capabilities Suggestions General improvements that could be made: Create modern and mobile friendly templates (quality over quantity) Add drag and drop functionality Allow events to be embedded onto users websites Add an event calendar/schedule that could be added to users websites Add the ability for mobile preview Add an Event registration progress bar, so people who are signing up for an event know which step they are on (for multi-page/multi-user registration) Add better editing functionality: Ability to select whether a field is 50% width, or 100% width Ability to edit background colors of fields or event pages, so that events can be more branded to a companies look and feel Ability to select the button and field styles (rounded, square, outlined) Add prebuilt building blocks that event registration's typically require Contact Information Company Information How Did You Hear About Us Etc. Add better event analytics: Add analytics for data such as: Registration Count Conversion Rates for Event Registration Location of Registrant / Event Revenue Create custom triggers for tracking: Allow users to see conversion rates for event registration See how many people fell away from registration, and at what point they did (this helps people to see if they are asking for too many fields in their registration) Have better event segmentation: Add the ability to sort/view registrants by: How they found out about your services/classes Location Revenue Spent Etc. Sort contacts through certain parameters: Contacts who haven't signed up for an event, even though they were sent an invitation. Contacts who haven't signed up within a certain time table , even though they were sent an invitation. (6 months, a year, etc) Etc. Benefits of These Changes: Increase registrants engagement and conversion rates. Give Constant Contact customers a better user experience and more data when creating events. Make Constant Contact customers happy, which will ensure that business continues going forward. I truly do think if you add these features that it would provide CC with a much better position within the event software market. Thanks for reading!
... View more
We have a lot of events (or classes) that we do and have a survey options to see where our attendees found out about us. If I'm wanting information on this from the last 6 months, I literally have to go in to every single individual event and export them one by one before being able to compile all of that data into a single spreadsheat.
That's a ridiculous amount of work and is VERY time consuming. No one wants to do that.
I am proposing that you add a BULK EXPORT option for events and a BULK EDIT option as well. This would save your customers time. We all know that time is more valuable than money - so it goes without saying that this would be a HUGE benefit to your customers.
While the bulk export option is self explanitory, the bulk edit is not... So let me explain..
Events that have the SAME general information would be able to be editable by bulk (i.e. custom survey options, questions, etc).
Information that can have variants (location, date, times), would NOT be editable.
Please add these options! It would save your customers a lot of headache!
... View more