Thank you for reaching out about your emails! Making sure your contacts select to have images display is always a great first step. Have you have them whitelist Constant Contact as well? Doing this is an important step to take as some of the provided links are connected to our image database.
With that said we would like to collect a few more details on what your contacts are experiencing. For instance, is this happening for more than one contact or on more than one computer/email client? Are the images visible in the editor or a test send? Are you unable to see all images or just certain images? Having examples of these images also helpful to determine if they are hosted in the Library, or hosted through a third-party. Also, what email client is this email being viewed through? Or is it being viewed through a web-based client?
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I apologize this is the experience you've had! This is definitely not the experience we want our users to have with our Support Team. In fact we would like to collect a few more details from you as we continue to look into this experience. Please email us at social_support(at)constantcontact(dot)com with your username, a reference to this post, and the following information:
Name of your email campaign
Affected URL string
Name of s pam filter, security program, or firewall used on your computer
Email address and e mail client used during this experience
Your i nternet service provider
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