I just canceled my service. I was a new user that got a mandatory "list review" after uploading 300 contacts. Waited on hold for 32 minutes. I would have probably kept the service if someone could have answered the phone. Here's a tip, do make calling in mandatory to use your account that you have paid for, and then leave your customers on hold for 32 minutes. Save some of that extensive marketing budget and hire some more people.
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