Hi everyone. As a step towards resolving some of the feedback that has been shared in this thread, we've introduced the ability to rebrand the "Tickets" + "Add-ons" artifacts to your contacts and registrants so that they can be more specific to your various event use cases.
Below is a video walkthrough of how to use this new feature. You can also find written directions in this Knowledge base article.
I hope this alleviates some challenges with the new Tickets model while we continue to work towards larger improvements to resolve the pain points you've all mentioned in this thread.
Thank you to everyone for your feedback! Cheers, Jesus F.
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