11
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2
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0
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About HonestA
HonestA
Campaign Expert
since
11-14-2019
02-28-2020
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02-11-2020
10:34 AM
I got past the error by using the following date format: 2018-01-01T00:00:00.000Z The examples on this page need updated to match the examples here: https://v3.developer.constantcontact.com/api_guide/activities_summary.html The new problem is that the request does not return any results despite the fact that I can get activity via the details endpoint. It shows 2 emails sent in the time frame of my request.
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02-10-2020
04:15 PM
https://v3.developer.constantcontact.com/api_reference/index.html#!/Contacts_Reporting/getContactTrackingCount I can get the 'Get Contact Activity Details' to work fine. Using the same contact_ID on the action summary give me a 'resource not found' error. I have tried several of the suggested date formats with no luck. Is there a known problem with this endpoint?
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12-19-2019
08:29 AM
Is anyone at Constant Contact aware of this issue? We are still getting the same error on some of our lists.
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12-17-2019
11:31 AM
I came here to report this same issue. I am getting the error on several lists but I got 2 of them to go through. One list had 544 contacts. I have a smaller list but it did not go through. I don't think it's related to size. My JSON data for the bulk upload shows no formatting issues either. Using the same JSON payload i also get the same error using the v3 developer portal. Hopefully someone from API support will respond soon as our integration is broken at this point.
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11-26-2019
02:20 PM
Jimmy, The custom fields are already created. I tried again just now and they are not getting updated even with a brand new contact. The activity report shows a successful update and no errors. We are unable to go live with our integration at this time because the custom fields are important for our ability to segment. Any help you can provide would be appreciated. I have been successful in using the same custom fields when inserting a new contact via the /contacts endpoint though. It's just the bulk import that isn't working. Thanks.
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11-22-2019
01:08 PM
I know we're having the 500 errors right now but i was able to get a couple bulk upload requests to go through today. Unfortunately I am running into this same problem. None of the cf field values are being set. Has this been a confirmed issue? {
"import_data": [
{
"contact_id": "",
"email": "xxxx@hotmail.com",
"first_name": "Mc",
"last_name": "Tester",
"job_title": null,
"company_name": null,
"phone": null,
"street": null,
"street2": null,
"zip": null,
"country": null,
"cf:Account_Value": "0.00",
"cf:Lead_Date": "7\/21\/2019 6:03:00 PM",
"cf:Status": "Lead",
"cf:Work_Type": "",
"cf:Lost_Reason": ""
}
],
"list_ids": [
"1689df1e-0d2d-11ea-848f-d4ae528440e0"
]
} The bulk import activity report runs the insert/update without issue. It's just the custom fields that don't work at all. (edit: and yes, the custom fields already exist)
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11-22-2019
09:05 AM
David, I see that the status page shows that the v3 API is back to operational today but I'm not seeing that to be the case. I am still getting the timeout when trying to create contacts. Are they aware on your side that there are still problems?
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11-21-2019
08:08 AM
https://status.constantcontact.com/ The V3 API has been degraded for more than 24 hours now. I have found a few endpoints that work but most don't.
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11-20-2019
10:25 AM
1 Kudo
Hello, I am developing an integration for some internal software and having issues using the v3 API. I signed up for a trial account, have setup our application, and have programmed the oAuth access token part. All of that is working fine. I am getting access tokens with no issues. The problem is with interacting with resources under https://api.cc.email/v3/ I have tried both contacts and contact_lists and both give me the same 503 response of: { "error_key": "server_temporarily_unavailable", "error_message": "Endpoint request timed out" } Thinking maybe this was an issue with my code i took the JSON string and tried the same request here: https://v3.developer.constantcontact.com/api_reference/index.html#!/Contact_Lists/createList I also get the same error so that tells me the problem isn't with my code. When i click the 'try' button it sits there for a few seconds and then returns the timeout error. Is there a known issue with the v3 API today or could this be an account specific problem? Any input would be appreciated.
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