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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
I'm actually not comfortable speaking with him anymore. I'm a teacher of modest income working to launch a school for low to moderate income families, and his first words on the phone to me were how he is gearing up for a big ski trip - we all are not so lucky. I just felt very inadequate and less than speaking with him and would like to be assigned a more patient representative if at all possible.
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