I have called three times and asked where I may find add-ons and have not been helped. It seems that the representatives don't know where a list of add-ons, not integrations, can be found. I have wanted to upgrade my account, select additional services, and do it all at once, with no luck.
Never have I had such a difficult time giving a business more money.
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I would be fantastic if segmentation went a bit deeper. It would be helpful to be able to create segmentation based on types of products purchased on Shopify or even they type of products in the abandoned carts, for example, donation, membership, books on wildlife, children's clothes, safety equipment... etc
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