About animalcareleague

Gotcha. Thanks! ... View more

Okay, I see. That's a bummer as we purchased tablets with the purpose of avoiding the need to have pen and paper (and illegible writing!) at events for email sign ups. I did notice that in the reviews for the Android app that many users have experienced the same issue with offline use.   We'll give it a try as a kiosk type set up—what is the recommendation if we continue to experience the issue of contact sign ups not syncing even when we are connected to wifi?   Thank you for the info and assistance so far! ... View more

Is there any recommendation for a solution in the meantime? Should we just avoid using the app altogether? Is this a known issue with the Android app or potentially just a glitch with our account and how it's set up? Is the iOS app more reliable than Android? ... View more

Hi William - Thanks so much for the quick reply! I will provide the info requested below, but I also wanted to note that we tested adding an email address while connected to wifi and the contact was not added to our account. Additionally, offline contacts don't seem to be syncing as the segment with contact source set to ListBuilder App returns 0 contacts (though I know we had several sign ups at an event through the app while offline).   Did this occur on an iPad or Android tablet? Android tablet (specifically onn. 10.1" Tablet, 32GB, 2020 Model) What operating system version is being used? Android 11 (Go edition)  Which ListBuilder app version is being used? Version 2.3.2 Did the device power down (turned off or battery died) before an internet connection was re-established? No, device continued to have power (screen was locked, though) in between collecting the contacts and re-establishing internet connection Thank you again! ... View more

Yup! It was a glitch on my end. Had to log out and back in a couple of times to get it to reappear, but I'm now seeing the Deleted option on the dropdown. Thanks! ... View more

Is this still an option? I'm no longer seeing the "Deleted" option under the status dropdown menu. Trying to figure out if it's a bug or if restoring deleted campaigns is no longer possible. Thanks! ... View more