This is something I revisit year after year when our company conducts our annual customer feedback survey, and every year I am surprised that this feature still does not exist. There needs to be a way to embed a survey directly in the body of an email (not linking it as a button, resulting in yet another click for the user). Please!
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This is something I revisit year after year when our company conducts our annual customer feedback survey, and every year I am surprised that this feature still does not exist. There needs to be a way to embed a survey directly in the body of an email (not linking it as a button, resulting in yet another click for the user). Please!
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I'm just adding to this thread to second the statements here. It is key that users can answer a short survey (built in CC) directly in the email without clicking external links. It decreases engagement and leads to less responses. I hope Constant Contact makes this feature available this year!
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