It is absolutely ridiculous that a company with the (supposed) technological expertise of Constant Contact cannot provide a way to send out a social media post on more than one time/date. I was told by your representative that, if I want to schedule a second post time/date for a Linked-In post on the following date, I have to wait until the first one posts and then go back and copy the link and set it up. I asked her why it couldn't be set up at the same time and she explained that it was because it was not a "live" link until posted. If it is not a "live" link how can it be posted the first time? In the former method, it was possible to enter an initial post and a follow-up at the same time. Now I have to remember what time I posted the first post and be sure to go back and repost it for a second time. In 2021, Constant Contact should be able to allow the scheduling of one post two times!!!
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You had a good system for social share. What idiot can't see that the new one is time-wasting and not at all intuitive, and I am not the only one who now has to waste time calling you every week to make it work and be told by your staff how easy and how much better it is. It is awful in many more ways but I don't have time to babysit your tech geniuses. You had something good. Got back to it before you lose customers. BTW, I'll be calling you and bothering another CSR tomorrow -- and next week, etc. It takes less time than trying to figure out your new system!!
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