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About JenniferK528
JenniferK528
Regular Participant
since
11-15-2011
04-17-2019
5
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09-23-2018
04:36 PM
Was it the worst open rate, or worst click through rate? A low open rate is usually from a bad title, and if that's the case, Constant Contact has a new feature on new templates where you can test subject lines and send one version with one title and one with another. If it's a good open rate, and you just did not get many sales, maybe the whole thing just needs to be a little sexier. I find that pale yellow does not really excite people for call-to-action buttons and you have to be careful with pale campaigns. People get advertisements all the time, so yours really has to stand out. You also wasted good headline space as you already have your tagline in your logo. There also may be too many words. Some of our most successful campaigns were super short and simple, i.e., one beautiful picture and one good headline with a few sentences, then "Buy" or "Shop" on the button -- that's all. Look up quotes/sayings on color for ideas as I think the customers need a simple underlying message, for instance, "Hey these things change colors and that's cool!" So maybe try something like, "Why settle for one color when you can have two?" Good luck and your is quite and interesting company!
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09-23-2018
04:11 PM
I have not been able to change my Text to Sign Up word and the last time I changed it was more than 60 days ago. The system just says "available," then says to try again later so I am not sure what is going on. It let me change other things, but the old sign-up word will not work at all for our new campaign. Help!
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09-10-2018
03:20 PM
So I called and figured out the password issue and why it keeps prompting for a reset. In layman's terms, when you change your password in Constant Contact, make sure you also change that password where ever you have your website synced with Constant Contact. For instance, we have a Big Commerce website and every-time a customer checks-out their email gets automatically sent to Constant Contact. I found out today that if I just go to my website host (Big Commerce) where our syncing was set up and type in the new password, I would not constantly be prompted to change it when I go to Constant Contact. Hope this helps. It's a syncing issue and I think the reset password prompt at CC should be a little more clear to the average user since Constant Contact is also losing out when we're not collecting as many emails as possible. In our case, this reset was going on for a month and we had a list of passwords a mile long! Again, just find out where you ALSO have your Constant Contact password stored and this might clear this up.
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09-04-2018
12:14 PM
We have been prompted to change our password about three times in a month. Often, we only miss it once and it forces a change. Why can't they allow many more tries before forcing a reset? Our password list will be a mile long by the end of the year and you can't re-use old ones. Just frustrating. Even my bank account is not this sensitive to typing errors.
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