Thanks for your helpful suggestions. I was able to get them back in with the "landing page" form and then select their name to edit and add other lists.
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I'll try those work arounds, but it doesn't explain why resubscribe emails are not going to the individual accounts. It shouldn't be so complicated to get this done. We are a private community so a contact is only added by invitation. The landing page only allows me to put them back on a single list. I want to put them on any list going forward.
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My contact says he did not receive the resubscribe email I sent to his yahoo address. What might be blocking this? As I recall, I had this happen the one other time I used "resubscribe". In that case the contact gave me a work address to use instead. In that case the contact's personal address was with Hotmail.
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