I am VERY frustrated that you all locked up my account until we can conduct a list review. You did it with no warning and I had to wait over 40 minutes to get ahold of someone on the phone. This cannot happen again. You could have given me warning that you were going to do this. You could also setup a callback service so I don't have to wait THAT long on the phones for you. I know it's a busy time, but that's unacceptable.
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