The link that helped was a level down from the ones you provided. This page helped me understand how to setup a custom segment to show what I was looking for: Create a segment of contacts by choosing specific criteria (constantcontact.com) Thanksl
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Thanks for sharing the information about segmentation. That approaches what I'm looking for, but I can't tell what "least engaged" means. It would helpful to either explain what precisely means in the FAQ or make that a customizable option in a custom segmentation. Thanks.
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It would be helpful if Constant Contact could add contacts who have not opened a campaign in one calendar year (or longer) to a Stale Contacts list (in addition to whatever list they belong to). This would help administrators evaluate potentially stale contacts and purge them, eliminating unwanted email.
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