About MattV542

MattV542 · ‎05-10-2023

How come this feature isn't available to accounts with more than 10,000 contacts? I would think it's even more important when you have more contacts to have that capability to exclude certain people and lists from an email send. This is such a basic email marketing feature that I've seen your users asking for years on these client feedback channels. Other email providers I've used have been offering this capability for years. It really slows me down when I am trying to get something out. For example, I am sending a client satisfaction survey email out. It's not a good look to send it to those that have already completed the survey. I just want to be able to exclude a list of those that already completed their survey and I don't see a way to do that right now. It's really frustrating to be slowed down by these system limitations.

MattV542 · ‎07-02-2020

This feature does help for individual contacts, but what if I need to exclude an entire segment? For example I'm sending an email that needs to go out to all 4,000 of our subscribers except for our health insurance clients. From what I understand, I'd have to create tags for each of the individuals on the health insurance client list (which has a few hundred people on it) instead of just choosing to exclude that sub-list from the campaign.

MattV542 · ‎07-02-2020

Hello, I've recently switched from hubspot to constant contact for my email marketing. Overall constant contact is a solid software but there's one glaring need that I am really struggling not having that was included in hubspot and that is the ability to exclude specific contacts or company's from an email. It's easy to pick which lists to send an email to, but it would be so helpful to also have the option to add specific individuals to an email or likewise to remove specific individuals from receiving an email. I'm running into this problem a lot and it's so inefficient to download my list, delete the contact(s) I don't want to receive that particular email, and then having to re-upload the list again. It's a poor workaround and I'm honestly surprised constant contact hasn't done anything about this yet.

Re: Exclude certain contacts from email campaign

Re: Must have a contact exclusion feature

Must have a contact exclusion feature