I would like to be able to optionally collect contact information from respondents so that they can be entered for a gift card drawing. On the old system, I was able to include fields like First Name, Last Name, Email, Phone as an optional (not required) field should the respondents choose to do so. Now, I've had to circumvent the new system that you forced me to update to, and include that data as 4 separate open-ended questions. Therefore, when I export the data (because our customers WANT the chance to win the gift card), it doesn't come over cohesively with their other Likert scale responses and it takes me a couple of hours to sort what responses go with what respondent so I can link up the email/phone with the proper person to notify them that they won the gift card. ALL OF THIS WORKED PERFECTLY IN THE OLD SYSTEM. THE UPDATE/UPGRADE IS A DOWNGRADE. 👎🏽👎🏽
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