At 10:30cst 5/29, I waited 20 minutes for the 3rd time since accidently purchasing Preview In Box feature. I finally got to speak with an associate. "Gaston" told me that I needed to contact Litmus at a third party number to remove this $10 service fee (it was the same 855-229-5506 number) After another 20 minute wait I was able to remove the fee but this is the second negative experience. There is no reason for me to keep using Constant Contact. Aside from the 'Gastons,' not providing an immediate 'undo' option for these purchases is flaw. Thank you, Christine
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