Have been using the "survey" feature as an "intake form" to get info from interested people. Here is what is NOT working about your survey form: 1. I don't get notified when someone fills it out! This is HUGE, since I can't respond to customers in a timely fashion without knowing they submitted information. 2. I can't "tag" or add these respondents to a list? Should be able to track who filled out my survey, in ANY case when information is taken. Ideally, I should be able to see it also linked to their contact for future reference, but at least I should be able to send an email to the people who filled out my form 3. Can "print" or save the individual responses all at once! I have to open, then download each response individually - this is a complete waste of time in a digital system that should be able to do this easily. SO FAR Survey Monkey is winning me back as a customer! I run into this all the time with Constant Contact - so good ALMOST... it just lacks the overall winning features that make data management and communication with customers easy... in literally EVERY aspect of service - landing pages, surveys, emails, contact management, etc...
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