Correct. It would be nice to have the words written out too, but for quick at-a-glance information, it would be great to see the icon change shape and/or color.
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I'm looking at an individual contact record and was trying to see at a glance which campaigns were sent and which were opened. It would be nice to see the little letter icon either change color or look like it's been opened so that instead of having to read each description, I could just glance through the list and see what they've opened.
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