Hello, I was wondering if anyone can help me with this issue and provide a solution: We have two lead gen sequence emails running: one for Facebook and then a new sequence for virtual card signers. Our problem is with individuals who have previously received our Facebook email sequence. If they sign our virtual card, they are added to our new email sequence--which I don't want to happen. My initial solution was to exclude them from our new sequence--but there is no option to do so. I have spoken to the chat support team about this issue and they said the best I can do is manually remove everyone in the lead gen list from our thank you card sign list. This would only be a fix for the current people on the list--not for anyone new who signs the virtual card. Does anyone have a solution to this problem? All advice helps.
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