Hello William_A, Thank you for clarifying this inquiry. We have another one when reviewing the customer open times, which time zone is the open time data in? The data is in a 24-hour format but does not indicate the time zone (ET, CT, MT, PT). How can we verify this information?
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I would like to follow up on my previously submitted inquiry. Regarding the reason why there is missing data from first_opened_at when the data for first_click_at is available. How can the recipient first click the email if they have not opened it?
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