I am a complete novice at bulk emails, html, and email design. Except for those slight deficiencies and my inability to tpye and speel, I am well prepared to manage my organization's newsletter. What I have learned so far: Responsive hyphenation is impossible without access to the underlying code. The inability to use small caps is a PITA, Again, this needs access to the underlying code. The fact that lists do not use hanging indents for the first line is also a PITA. Ditto, the inability to space them "properly." Use of straight quotation marks also bothers me. The above list could be greatly expanded. What it really means is that I need to convince The Powers That Be to upgrade our plan on Constant Comment (sic) — am I the only one who keeps calling this Constant Comment? Of course, that also means I need to learn CSS, HTML, ad nauseum. The complaints in the list are not really complaints but rather the beginning of a long list of my limitations. CC has really helped me get started. I never realized how difficult it was to produce emails which allowed Outlook, Gmail, AOL <gag>, etc. all produce something looking close to what I attended. CC has been a godsend for that reason alone. The use of tags is a wonderfully simple way to segment my recipients. I still need to figure out how to choose images that add to rather than distract from the contents of the newsletters. I also need help figuring out when to use which and when to use that. Until then, I will simply alternate at random. Lots to figure out but I'd be much further away from my goals without Constant Contact. One thing I did know is that I need an editor and a proofreader. For those desiring a look at a very simple newbie-produced newsletter: https://conta.cc/3iOwUlw
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