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About ReneeM48
ReneeM48
Regular Participant
since
07-03-2021
11-19-2022
5
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05-14-2022
01:54 PM
This has been going on since February. We send out a newsletter. We do the thing to get you to post it on FB. You show you did. But you didn''t. It's totally dysfunctional. I disconnected it, reconnected it. This ought to be easy rather than impossible and I admit to being very frustrated with Constant Contact here.
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04-10-2022
02:46 PM
Well, now it's April instead of March and the exact same thing is happening. I'm extremely unhappy with CC's customer service. I'm not reposting again either. It just isn't there even over an hour later. Why? I called the number you said call right away -- but instead of a person I get a machine that immediately asks for a phone number associated with this account. Well, I don't have a clue what that is. I'm just the Newsletter person. For a rather big organization, I don't see why a simple link to Midwest Boston Terrier Rescue's FB page is so impossible. (I do similar work for the public library which links to their page immediately -- of course, they don't use CC either. And truly I wouldn't recommend it.) So I've got no customer support and the exact same problem as last month.
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03-03-2022
09:43 PM
First our newsletter didn't post at all to FB. Then it posted three times (I probably tried three times). So I deleted two but all three were deleted. Now I'm trying to get it back on FB once but absolutely no luck yet. Why is this so freaking hard? Thank you.
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