Hello @AmandaB3588 ,
Is your email program prompting you to download / show the images? Some email programs, especially Outlook, will block images from showing based on network, personal, or default program settings. Regarding those types of email clients, they typically allow you to right-click on the missing image icons and allow the images to download/show.
You may also want to peruse our article on missing images, to see if any of that information pertains to your current issue.
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