I always use my laptop and Edge, so switching devices wasn't the issue. The first representative I spoke to had me use incognito mode when she thought it was a cache issue. I didn't realize it would leave me set up that way. Today I opened my browser using New Private Browser, then clicked on exit Incognito mode. I then sent an email to myself and one other user. I did receive a warning email, but I believe that was because of my initial sign on. I didn't receive another one after sending out the memo, but I am not sure that is a good test. I signed on to write this message and I received another warning email marked at 4:44 (prior to my previous step). I will be convinced this was the issue, and it has been fixed, once I sign off and sign on again. I probably won't do that today. It will be clear to me that the problem is fixed if I sign on tomorrow and don't receive a warning letter.
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