About GwenM3130

Constant Contact considered the last request on this matter "as Implemented with the addition of “AND” and “IS NOT” logic within the segments feature" however this is not the same. Not having the ability to include AND exclude lists AND segments when selecting recipients means that new lists and segments need to create each time a specific campaign is sent. The fact that it is not possible to select multiple segments also means that new segments need to create when we want to email recipients that belong to different segments. The fact that we cannot select a list to email, but exclude a specific segment from that list means that a new segment needs to be created. Having to create so many lists and segments is extremely inefficient as it takes time to create them, review them and keep them organized.  ... View more

Cleaning out email lists is a must to maintain good engagement. Segments can be used to identify contacts that are not engaging with the emails. Once these contacts have been identified, it would be ideal to have an option to select them and unsubscribe them directly from the segment or list.    List - add the option "unsubscribe" to the list of actions Segment  - See request Ability to select and edit contacts in a segment. Include the option "unsubscribe" in the list of actions.   At this time, the only way to achieve this is to create the segment, export the segment, then re-upload using the option "Upload unsubscribed emails" ... View more

Creating segments is the best way to easily identify specific contacts. It would be useful to add the ability to select and edit (add tag, remove tag, unsubscribe, delete) contacts within a segment. At this time, the only way to do that is to create the segment, add the contacts from the segment to a list, then edit the contacts from the list.  ... View more