Email me the MS Excel template to incorporate in my personal Excel software that will covert my contact's phone number into the way you want it. It took your support staff over 1 hour of our time to get me phone numbers imported so I could send SMS messages. After 5 or 6 tries that I did, I called chat and they tried another 5 or 6 tries before they got it done. While in chat mode I was informed of all the various formats you would accept (NO BEFORE I STARTED CHAT) and there were plenty. I think my original format fit all your criteria, BUT Maybe you system won't accept a mix of various formats. CContact could improve the guidance they offer clients like me and your staff's expertise. Why not just send me an acceptable Excel template I almost started rekeying and formating my list with 75 name, but with you country codes and use of (), I wasn't sure tven that would work.
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I'd like to see an exclude list that will eliminate contacts on a regular mailing. Let's say I have one big list of contacts and I'd like to tell them I'm offering a 50% discount. But I don't want to tell this to my customer list. So, I would mail to my entire list but NOT those in my separate customer list. Likewise, I have a general list that I send both housing info and seasonal greeting messages to. Some says I want to housing info, but not the greeting cards and others say I want to holiday messages, but not the real estate info. It would be nice to "tag: no housing info"" to those to exclude when I send greeting cards and likewise, tag those who only want housing info i could tag "no greeting msg". That would eliminate a massive tagging or duplicate lists for those that only 1 or the other: especially if there is just a handful to contacts that are the exception. Another benefit might be: Immediately after a trade show, you may want to send a note out to each attendee that stops by you booth, but segment the newbies from existing clients. The this "exclude" feature you count email the new list and exclude the clients. this eliminates a message going out to your attending client that says "Hope to do business with you in the future"; embarrassing. or having to manually segment the leads after a long tiring trade show.
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