I am unable to see who unsubscribed with an A/B campaign. I have tired everything. I received online help and that did not work. My 1st campaign I was able to see who unsubscribed and the bounces with no problem. Now, I can not identify who is unsubscribing, so I am unable to remove them. The person I spoke to on the chat could see it, but I could not. How can I remove someone, when I don't who it is???? I should not have to call or contact someone every time this occurs. Please advise because I have searched every report and nothing! This is a real concern, especially if constant contact "dings" me every time I send an email to someone who has unsubscribed.
... View more
