Are you aware if the failed Safari users are all trying to submit info via iPhones, Macs, or both? - My understanding is that they're testing these on their Macs only. If you have anyone able to test, does submitting the info via Safari's Private mode work? - I saw this suggestion somewhere in my Googling and no. A user tried Private mode and the submission still failed. Are they running any VPNs, ad/pop-up blockers, or other browser extensions on their Safari? - One or two of them a probably logged in to our company's VPN from home. Another, I know, is in the office and is directly on our network. I also saw where browser extensions could be the culprit, but I didn't see what extensions might be the problem. Though I don't think that argument would fly well with the bosses as we certainly can't control waht extensions the public/end user might have on their browsers.
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I've got several Constant Contact inline forms on my WordPress website. There have been recent complaints of the forms not working. After a lot of testing, we've discovered that the inline/embedded forms: Never worked on Safari (18 of 18 test submissions failed) Sporadically worked on Chrome (about a 33% fail rate) About a 60% fail rate on Edge I have a Windows PC and can't test on Safari - but personally have had zero problems (so far) with Edge, FireFox and Chrome. As far as I know - I have the correct universal code included. So my questions are: what would cause the inline/embedded code not to work at all in Safari? Are there known problems (and fixes) to the same inline/embedded forms working in other browsers? I recently added the Constant Contact plugin to the site in order to add forms in an Elementor PopUp --> could that be interfering with the inline/embed functionality?
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