I just got started with this platform, and I'm immediately disappointed by the lack of options with the email automation. There is no way to send follow-up emails to people who have not opened the previous email or include only people who opened emails, excluding those who clicked the links. I understand that I can just work around these things, but it's a little frustration that it's not already built in. You guys really need to make it easier to customize exactly who gets different emails in a campaign.
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