Hi William, I checked the Design tab, and in poor form, I had not changed the formatting there. So, I made the formatting changes there, logged out, and logged back in, and it did help--except, with the Outlook email client at least, any text with a URL link still turns to that default blue w/ underlining (even though the font doesn't change to Arial anymore). I did get thru on a call (case #: 30626354), and apparently there is something with the editor / Outlook that the CTCT team is working on...? I didn't see anything in Outlook that would be forcing that formatting (but maybe I don't know where to look). Also, I wonder, even if I did find a formatting setting in Outlook, apparently it is the default for everyone in our organization (who are all on Outlook), so even if I changed it on my account, everyone else in our org would still see the links in blue-underlined...yes? Any other thoughts? Thank you!
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I am using one of the e-mail safe fonts (Trebuchet MS) in an e-mail newsletter. The font appears as expected in the test email sent to my team (who are all on Outlook, as our most of our subscribers), EXCEPT when the text has a URL link. In this case, the font changes to Arial, even though the rest of the text displays as Trebuchet MS. Also, text with email links do not change to Arial in the test email.
Is there any fix for this?
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