Hello RyanE6,
Thank you for reaching out to Constant Contact API Developer Support.
I completely understand, and can certainly see the value in having dates in custom fields available for segmentation purposes. Also, because the feature request was already open, this means that other customers have made this request as well. The priority of feature requests is typically broken down into a number of factors, one of which being the amount of customer interest that is tracked for that request. I have set your account to be notified if we either implement such a feature, or reach a decision that it will not be implemented.
Regarding abandoned cart emails, Constant Contact has built integrations with Shopify & WooCommerce, however these integrations do not use our public API, and use a different internal system to process and send those emails.
[Article] Use pre-built templates to send a standard abandoned cart reminder series to your Shopify or WooCommerce customers
https://knowledgebase.constantcontact.com/articles/KnowledgeBase/44330-Automated-marketing-journey-for-abandoned-carts-from-Shopify-customers
Our system isn’t really configured to send individual emails like that, as Constant Contact is built primarily for sending bulk emails to lists of contacts, and sending a large amount of emails to lists that only contain one contact could potentially make viewing campaign reporting and statistics cumbersome.
However, there are certain ways that you could work around this by using the V3 API in combination with an HTML Custom Code email template sent to a specific list on a schedule using custom contact fields.
Before developing your own application for integration with Constant Contact’s API, you’ll need to verify that you are able to set up your application to pull contact and cart data via your e-commerce platform’s API documentation. Once you have that configured, you can begin programming your application to sort out which variables you need and parse them into the correct format for Constant Contact’s API.
If you would like more detailed steps regarding this process, feel free to contact our team directly at webservices@constantcontact.com
Please have a look and let us know if you have any other questions!
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