We are experiencing an issue with our automated welcome emails that are triggered when a customer joins our email list. Below are the concerns we would like assistance with:   Triggering of Welcome Emails   Should the welcome email be triggered when a customer is added via a .CSV file upload, or does it only work when a customer signs up using a signup form? Or should it work for both?   Discrepancy in Welcome Email Numbers   We manage seven accounts, and each one is showing inconsistent results, which seems like a potential technical glitch.   Examples:   Account 1: 1,770 welcome emails sent, but only 57 sign-up form submissions.   Account 2: Only 201 welcome emails sent, despite 438 sign-up form submissions.   Similar discrepancies exist across all other accounts, where more contacts have filled out the sign-up form, but not all have received the welcome email. Please note all our accounts are regularly updated with .csv files and we have contact database of 3,000 to 10,000 customers for each location.   Could you please investigate this issue and provide guidance on why these discrepancies are occurring? Additionally, if there are any recommended troubleshooting steps, we would appreciate your insights.   ... View more