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About TimS4019
TimS4019
Occasional Participant
since
02-28-2023
03-15-2023
4
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03-13-2023
03:53 PM
I created my first welcome campaign on March 9th. I manually added a contact using the app but the welcome campaign did not trigger? The new contact was also added on the 9th and this is the first time I manually added a contact using the app so not sure this had anything to do with the welcome campaign not triggering. Thoughts? The welcome campaign is showing as live...
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03-01-2023
07:51 AM
Hi William, I wanted to share last night I mentioned this issue to my wife who viewed the email on her phone and both the email and pictured looked perfect. I added pictures of how the campaign looks on my phone where the font is small, and the pictures are all different sizes. To note, we both have iPhones but different models. Both the test emails, and the final campaign, all look the same on my phone as pictured below. I don't think it's a setting on my phone because I get loads of email solicitations and they all appear to look normal. Assuming all the other emails look the same as they appear on my wife's phone than I don't want to change photo settings. I'm not sure if this has something to do with initially sending a test email and maybe its configured different or something different? Thanks! Tim
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02-28-2023
09:19 AM
Hello, I'm new. I love the look of my email campaign on desktop but when I view on a mobile device, it doesn't look so great. I believe it has to do with the pictures I'm using (or another user error on my part). I'm using all custom pictures and artwork. Some of the images appear large in the email while others appear small. Is there a way to update or to optimize to improve the mobile experience?
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