About StephenG9878

I've asked the same question twice now regarding why the numeric scale on the survey page can't be edited and my question keeps getting deleted.  Is this because constant contact would rather avoid the question than provide a timeline when this will be fixed? ... View more

The ability to adjust the parameters of the numeric scale in surveys has been ongoing for quite some time according to the questions I've seen here.  Appears there is no urgency to resolve this issue as most know a standard CXP customer experience survey allows you to choose between 1-10 on a satisfaction scale.  Further no one can change the parameters of this item as it defaults back to 1-5 and shows the existing labels as well when you hit save.  Why is no one at CC interested in addressing this issue as it seems quite minimal and something that could be rendered rather quickly? ... View more

We are facing this same issue.  Appears there is no urgency to resolve this issue as most know a standard CXP customer experience survey allows you to choose between 1-10 on a satisfaction scale.  Further no one can change the parameters of this item as it defaults back to 1-5 and shows the existing labels as well.  Why is no one at CC interested in addressing this issue as it seems quite minimal and something that could be rendered quickly?  At this point I'm led to believe the CC will continue to A: Raise pricing and B: continue to fail at improving their platform.  Seems odd to me. ... View more