On Friday, I sent a newsletter out to my existing list of recipients, but then identified additional contacts that needed to received it, and sent it to them.
Now I would like to schedule a resend a few days from now, targeting those who did not open it the first time. Unfortunately, I got this message when attempting to schedule the resend:
Resend to Non-Openers cannot be used on a campaign that has been resent to new contacts.
I don't understand why this would be, other than a technical limitation - it's not like I'm trying to sneakily resend it to anyone who has already opened it. What is the difference between having sent it to everyone all at once, versus sending it to one batch initially and then to a second batch of recipients a short time later?
Regardless of the why - how do I resend this newsletter again to those who haven't opened it the first time?
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