About Katelynn_B

Hi @KayR16 how does our Links reporting not fit your needs to view clicks by URL?     As for the ability to sort your reporting, this is feedback we are tracking. So I have merged your post into a larger thread for this same request. ... View more

Please delete the advanced search function. Sometimes I only know one part of an email address but there is no "contains" option. Or please revert back to the old way where you can do a free search of all the contacts without specific fields involved.  ... View more

PLEASE, if i'm in a contact, let me delete from inside the contact details OR at least, when I come out of the contact, keep my cursor on that email address so I don't have to go hunt for it. ... View more

Thanks for all the great feedback on this topic. A lot of the feedback is from several years ago when we first rolled out our new contacts system. We've made plenty of improvements since then, and as a result we've seen feedback around this lessen. Just to close the loop around some of the original feedback, we've released a change to the reporting pages this week and the bounce report will default to "All Bounces" as opposed to the "Recommended for removal" category. Several other changes were released with this as well including the ability to edit the contact in an overlay without having to leave the report, and better explanations for bounce types on this page which we hope make managing your bounces easier. ... View more

I need to better understand why people unsubscribe. I need a report showing all the people that have unsubscribed and the reason why for the last year. ... View more

Add search button to the Contact Details page for continuous search abilityemoticon.smileyface.title   When you click on Contacts you get the search button which is good, but once you click on a contact the search button disappears. It would be nice to keep that button on all pages while in the Contact mode so you can continue searching instead of having to click on Contacts each time to get back to the beginning. Every month I update my list to remove people whose memberships have expired. I search them in Contacts, click on their name and add them to an Expired list so I can shoot them 1 quick email to let them know in case they wish to rejoin. As I add them to this list, to get to another member I have to click on the Contacts tab and search from there. It would be good to be able to continually search from the same page! ( See image below and note how to find next person I have to go back out by clicking on Contacts. If search button was here I could just keeping going and skip the extra step). Would be good to have search button right on this page to keep searching ... View more

How about placing a "Print Button" on each of the pages like, suspened, unsubscribed, non existent, etc. ... View more

I would also like to see this ... View more

When your in a contact it would be nice to be able to do a quick send. To many steps to be able to send just one if your working your list. ... View more

In the engagement side bar....the envelope icon is the same for sent and opened. The envelope icon should be open if the contact opened the email.    Visual cue vs searching for words would help greatly.  ... View more

PLEASE, if i'm in a contact, let me delete from inside the contact details OR at least, when I come out of the contact, keep my cursor on that email address so I don't have to go hunt for it. ... View more

I'm trying to upload a file at 5:50 MST on 12/31/16 and it's taking FOREVER to get to the page to do that! ... View more

When your in a contact it would be nice to be able to do a quick send. To many steps to be able to send just one if your working your list. ... View more