EVERY business owner wants to know WHY someone is electing to unsubscribe. I.e. getting too many email alerts; no longer interested; found a better resource; [ free text reason ]. We prefer that when a person clicks unsubscribe that it directs them to OUR unsubscribe page, where they can answer those questions then we forward the "unsubscribe" request to our list in Constant Contact. OR, as an alternative, Constant Contact must provide the option for us to customize the Unsubscribe landing page so we can collect that information.
SECOND ISSUE: We need both lists synced. For example, if someone unsubscribes on our WEBSTITE how is that information shared with CC. AND if someone unsubscribes on CC, how is that information shared with our database so they match. Syncing is critical here, obviously. Someone must have already considered this and has a simple solution.
thank you
... View more
