I send out a company wide newsletter via cc and a number of employees are not receiving it. We have self authenticated our domain & it's the same domain as every person on the list. I was about to contact our IT service but one person who did not receive it is listed as opening it in reporting. It's not in his junk or deleted in outlook and he has no filters on his email. Just curious how it can show as opened for someone who has never even seen the email?
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