About user720720

user720720 · ‎04-10-2024

Thanks David. I see how that can embed the job number in the link that generates the survey for the customer. I don't see how that job number then becomes part of the data returned by the survey. Are you saying that the whole URL can be reported on as part of the survey results? Just trying to wrap my head around what you're proposing.

user720720 · ‎04-09-2024

We have work orders managed thru an app that lay out the scope of work performed for a customer by a technician. At completion of work, an option on the app can send the customer an email or a text with the work order number embedded in the message. Can Constant Contact embed this work order number in a survey link so that the number becomes part of the survey response? We want to directly tie the survey result to the scope of work (which may vary greatly from job to job) and the technician performing that work.

Re: Embedding work order number into a survey link

Embedding work order number into a survey link