I have selected the custom field for promo code as i usually do for every campaigns in the past. I need to test whether this problem still persists. I don't know why cc is sending promo codes from some other list, even through promo code was mapped to custom field. Selected recipient list received wrong promo codes even though we mapped promo codes. ... View more

This is what we used to do. We used to upload a list of promo codes like THY12345, THY12346 to everyone in the list, This is mapped to a custom field called "PROMO CODE" . I think there was some data before the latest upload. No, Promo codes were not matching what was uploaded in this list and what was mapped while uploading. There was only one kind of  promo codes in the file, so prior to this, we were only mapping the promo code to this custom code only, as for sending the campaign, We used this list, not any other list of promo codes or recipients. ... View more