Hi Caitlin ... thanks for your reply. We are using Office 365 and many other users (myself included) are successfully receiving the campaign emails. Because of this, I doubt that safe listing URLs / IP addresses will help. Also, the user in question isn't even receiving them in her junk folder. Yet when I put her same email into a campaign preview, it sends just fine (arrives into her Inbox normally). Do previews get sent from a different source within Constant Contact? How could those emails be received ok but campaign emails not received at all? Is there any way to trace something from the Constant Contact side? Thanks in advance.
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