CC needs 3 characters to search a lead - I can't find "Ed" from 7 Lakes Contracting in a "Name" dropdown search with just his 2 letters in his name.   Company Name dropdown search function only works if you use the EXACT NAME in the EXACT ORDER it was entered - "7 Lakes Contracting" doesn't come up if it is entered as "Seven Lakes Contracting". It wouldn't be an issue except for the fact that a search for only "Lakes" in the business name doesn't function b/c it needs to be in the EXACT ORDER.   CC times out too fast during a day's use. There is a prompt to wake out of the pending sleep mode but that option is misleading. The "yes I'm still working" will open the software and it appears to operate fine, only to reject searches for contacts until II am reloading CC much more often than I should need to. ... View more