We appreciate you taking some time to share your feedback. Post your feedback below and let us know how we can improve your experience with Constant Contact.  We’re looking forward to hearing what you have to say! ... View more

Welcome to your Community. Let's talk about your plans for 2015. What's new and different to you? How can the Community help? ... View more

If you are looking for answers,  Tara Natanson  explains it all in this January 10 blog post! Read " How Constant Contact Measures Email Deliverability " and let us know if there are burning questions you have that are not covered, here or on the post itself. ... View more

As the Community Manager, my team also does the Social Support for the Company - meaning someone tweets or posts that they need help, my team helps them and puts a smile back on their face (ideally!) So, I'm pretty much a believer in the virtues of social... so when I see an article that says " Social media takes back seat to in-person networking" I read it.  This article is about big business and one of the biggest and oldest, who you know industries around - Oil.     The article says "To confirm how unnecessary social media is for the oil industry, Masters said that because his company has been in business for 54 years, it has ongoing relationships it has maintained with companies over the years."  HOWEVER, they also note that even in the oil business "startup companies in the industry may want to use social media."  I appreciate that long standing relationships matter and deals often are signed with a handshake in many industries, but it's interesting to see that even in an old school business, they are saying that social is creeping in... though the article doesn't try to make this point! I am reading between the lines...    Am I in the minority that I check Facebook when I wake and often determine my meal choices based on specials I get emailed or texted from businesses I like? I'm 40!   How pervasive will social be in the next generation?  Will all the old-school industries be on board one day? How has social impacted your business and how you market?  Interested in how social has crept in to your life in ways you didn't expect. Please share your experiences with the Community by commenting. Read more: Social media takes back seat to in-person networking - MRT.com: Oil http://www.mrt.com/business/oil/article_03594fd6-598e-11e4-bac2-0b9e2f118a89.html#ixzz3GyI1TOIx Under Creative Commons License: Attribution ... View more

Want to change the size of an image within your account? If I can do it, so can you! Here’s how:   Click on "Library." Click on an image you want to edit. Click on "Image Editor." Within the Photo Editor, click “Crop.” Mouse over and click one of the big white circles on the corner of your image to adjust the edges:     Or type in the appropriate dimensions:     Or select a square shape or the correct dimensions for your image (5x7, 2x3, etc.):     Click Apply. Click Save.          WAIT!!! PAY ATTENTION HERE!!!       Make sure you decide if you want to create a new version and replace the old version or if you would prefer to make another copy of the image. The newly sized image counts as another image in your library usage, but if you need the original… the decision is yours, but you must know that it can’t be undone.   Then, hit save. <-- If you hit cancel, the image will revert to the original size! That’s about it. ... View more

  WALTHAM, Mass.--(BUSINESS WIRE)--New data from Constant Contact®, Inc. (NASDAQ: CTCT) shows that the vast majority of small businesses and nonprofits (82%) have adopted multi-channel marketing programs, leading to increased customer engagement, new customers, and more revenue. At the same time, their top two marketing concerns are making their marketing dollars go further (59%) and selecting the best marketing campaigns to run (56%).   The findings validate the strategy behind the company’s launch of the Constant Contact Toolkit™, an all-in-one online marketing platform that simplifies small business marketing by bringing together the tools needed to drive repeat customers and reach new ones through a wide array of campaign types distributed via a set of proven, high-return channels: email, social, mobile, and web....   (To read the full press release, click here.) ... View more

 Do you use #hastags on twitter to bring attention to your content or follow a topic?     As a nonprofit, there are a number of these you likely should keep an eye on to keep your finger on the pulse of the nonprofit world. In a recent article on nonprofitmarketingguide.com, Nonprofit Hashtags You Should Keep an Eye On, author, trainer and consultant,  Kivi Levroux Miller talks about  which of  these  hashtags  are  most  important  to know.   General hashtags like #nonprofits, #gravitating, #volunteer, #activism, #foundations seem fairly obvious but what tweet chats are happening? What phrases are tagged for your your specific cause? What tech hashtags are more geared towards the nonprofit world?   Check out the article to discover what hashtags are most relevant or these suggested links from the article:    45 Hashtags for Social Change by Socialbrite 30 Super Useful Hastags for Nonprofits by Kerri Karvetski   Is there a key word for your specific organization that we should be following?   ... View more

The @ctcthelp team will be hosting a twitter chat at 2:00 EST on Thursday 8/15 to answer your questions on anything "social" and Constant Contact related!  Ever wonder "How should I..." or "How do I..." This is your chance to ask a couple of the best gals in the business! Register Here!   The promo:   Overwhelmed with how to promote your emails or events on social media? Want to use social media to help grow your newsletter list? Constant Contact has lots of options to help you get the most our of your social media sites.   Join us for our Constant Contact & Social Media Twitter chat to learn about: Constant Contacts Join My Mailing list Application for Facebook The Simple Share feature Using Social Campaigns to drive Facebook "likes" Promoting your SaveLocal deal on social media Our new Social Concierge service  and more! Use the hashtag #ctctchat on Thursday, August 15th 2-3 pm EDT to follow along, learn more, or  join the conversation.     Will we see you there? Sign Up!! ... View more

On 8/15, the Constant Contact Social Media team on the marketing side of the house (read into this: great best practices, super content, and hints for making your campaigns a bazillion times more effective) will be hosting a Facebook chat on Images.     The promo:   If you haven't noticed, when it comes to online marketing nowadays it's all about images. People are taking and sharing a whole lot of photos; 500 million photos are shared each day! If you haven't already, it's time your small business started marketing with stunning visuals.     To let the team know you'll be there, head on over to the Constant Contact Facebook page and tell them we sent you by replying on the wall and clicking the "join" button!     ... View more

  In a recent Huffington Post article, Small Businesses More Confident In Economy, Less So About Their Own Businesses, David Winograd talks about a recent study by the National Small Business Association that states small businesses are gaining confidence in the U.S.. Economy but lack confidence in themselves? While confidence in the economy in general has risen by 14% since July 2012, small business owners' optimism for their own future has risen only 4% in that time. Do you agree? Are you gaining confidence in the nation but still hesitant regarding your own prospects? OR Are you striding ahead with the wind in your sails and taking no prisoners? Something in the middle? We'd love to know. Does this article or the 2013 Mid-Year Economic Report ring true with how you feel?     ... View more

In a recent article,   Which Social Media Mistakes Hurt Your Relationship With Consumers,   Jennifer Beese discusses the social mistakes consumers find unforgivable - based on age group, gender, etc. Citing a recent study by  Disruptive Communications, where the company asked UK consumers " what was most likely to damage their opinion of a brand that uses social media,"  it's interesting but not surprising to note the variances - 18-24 year olds are less grammar conscious.     Check out the infographic below to learn more, and of course, remember that your involvement in social media (or not) is directly tied to the audience you are trying to reach!     ... View more

There are a number of reasons companies and groups find value in creating Facebook apps - to increase brand awareness within Facebook among friends of friends, to drive referrals and sign ups, to reach a wider audience through shares, etc.   So, if your orgnanization has decided that this is the road for you and you've already created an app, how the heck are you now going to promote it at a low cost???   In this article, "13 ways to promote your Facebook app" Jim Belosic gives a baker's dozen of suggestions to his readers on ways to promote a business app based on what he's heard from small business owners and nonprofits.   A few of his tips include:   Enable app sharing features Alert your email list; and Use Twitter for personal outreach   To read his other pointers for promotion within and outside of Facebook, check out the list of "13 ways to promote your Facebook app."   If your company has created an app, please share it in the comments below! We'd love to check it out!!   (Reminder Constant Contact has a Facebook App too! Check it out by clicking on the picture below!!)   ... View more

I have been hearing great stories from my coworkers about how their days went - apparently, some of us are single-handedly trying to spur the economy!  A great picture story is available on New England Regional Development Director Corissa St. Laurent's facebook page of her day in Portsmouth, NH with her beautiful little boy: Check out how Corissa spent Small Business Saturday! — at Portsmouth NH. (might need to be logged into facebook to see the picture.)   We'd love to hear about or see photos of your day.   Share your email Tell us what your offers were Did you have any great successes? Are there things you might do differently next year? You can comment below!   ... View more

    Where:     On the Constant Contact Facebook Page! What:         A live chat all about Small Business Saturday and how you can use this framework to grow your business                    throughout the year!    When:        Thursday, October 4th 3:00-4:00pm EST   https://www.facebook.com/constantcontact ... View more